Return & Refund Policy

At Resonix, we want you to shop with confidence. That’s why we offer a 30-day FREE return policy for items that are unused and undamaged.

---

Return Eligibility

To be eligible for a return:

• Items must be in original condition (unused, unwashed, and with all original tags).

• Return must be requested within 30 days of delivery.

• A proof of purchase is required.

---

How to Start a Return

Simply email us at resonix-shop@proton.me to initiate your return.
We'll provide a free return label (if applicable) or detailed return instructions.

---

Processing Time

Once we receive and inspect your returned item, your refund will be processed within 14 business days.

---

Refunds

• Refunds will be issued to the original payment method.

• Shipping costs are non-refundable, unless the return is due to our error (e.g., wrong or damaged item).

---

Exchanges

Need a different size or item? We're happy to help! Exchanges depend on product availability—please contact us for assistance.

---

Final Sale Items

Please note:
Sale items and personalized products may be final sale and not eligible for return or exchange.